Built to measure, on our own servers in UK or EU data centres
AI agents for business
An AI agent is a program that carries out a task from start to finish, reaching for your data and tools by itself. We build agents to fit your business, and a person approves every important step.
A new employee
Reads your documents in a single night, works at three in the morning and never asks for overtime.
You stay in charge
The agent proposes. You say yes before an email, a quote or a payment goes out.
Your data stays with us
The agents run on our own servers, and each company’s data sits in its own separate vault.
What is an AI agent?
An AI agent is a program that carries out a task from start to finish. It reaches for the data and tools it needs by itself: a mailbox, a price list, a calendar or your sales system. A chat answers a question. An agent gets a job done.
Picture a new employee. They read all your documents, emails and price lists in a single night, do not get tired on the hundredth identical task and hold fifty conversations at once.
On the other hand, they remember nothing you have not shown them, and now and then they get something wrong, like any newcomer. That is why an agent works within limits and a person approves the important steps.
What an AI agent can do in your business
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Answer customers out of hours
Someone writes in the evening. The agent replies at once, asks for the details and suggests a time. By the morning you have a list of matters ready to deal with.
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Find new customers
Each day it checks businesses in your trade and your area, drops the poor matches and adds the good ones to a list, so your salesperson spends the time calling.
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Know the whole business
Ask in plain English about a contract, a price or an old email and get the answer in seconds, with the document it came from.
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Read invoices and documents
It turns a scan or an attachment into a row in a table. No retyping, and fewer mistakes.
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Prepare quotes
It reads the request, reaches for the price list and the customer’s history and drafts the quote for a person to approve.
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Guard the mailbox
It reads incoming messages and warns you when someone is pretending to be a bank, a supplier or the managing director.
Why AI agents are made to measure
Take two accountancy practices. One collects invoices by email and enters them straight into its accounting software. The other gets photos of receipts through a messaging app and keeps its records in a spreadsheet. The same profession, and a completely different flow of documents. A ready-made tool assumes one way of working, so we fit the technology to the people, not the people to the technology. Like any new employee, an agent gets an induction:
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A remit
One specific task, for example answering requests for quotes.
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Tools
A mailbox, a price list, a calendar or the sales system. Only what it really needs.
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A line manager
A person who approves the important steps: a quote, a change in a system, a payment.
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A probation period
We count how many cases the agent handled well and improve it using examples.
Several narrow specialists work better than one agent that does everything. Read more about agents made to measure.
Is an AI agent safe? Your data stays on our own servers
The AI engine runs on our own servers in UK or EU data centres, not in a cloud on the other side of the ocean. Each company’s data sits in its own separate vault. Important actions are proposed by the agent, and a person says yes. Every step is recorded, so you can see what the agent did and why.
- Our own GPU servers, so the AI can run locally
- Data processed under a data processing agreement
- ISO 9001 and ISO/IEC 27001 certified
- Smartx Technologies Ltd, registered in England and Wales
Questions about AI agents
What is an AI agent?
A program that carries out a task from start to finish and reaches for the data and tools it needs by itself. It works like a new employee with one clear remit.
Is an AI agent the same as a chatbot?
No. A chatbot holds a conversation. An agent finishes a job: it reads the request, looks up the data, prepares the answer or the document and hands it to a person to approve.
Can an AI agent work with our email?
Yes. With access to a chosen mailbox, an agent can sort messages, draft replies to recurring questions, take invoices out of attachments and remind you about threads nobody has answered. When your email is with us too, your data does not travel between companies.
Will the agent make mistakes?
Now and then, like any newcomer. That is why a person approves the important steps, and why every agent has a probation period on real data before it takes on more.
Do we need a separate agent for each task?
Usually, yes. Several narrow specialists work better than one agent that does everything, and each has its own tools and its own limits. Connected together, they make an agentic workflow.
From our blog
Plain-English pieces about AI agents, company AI and where to start.
Email is the only channel that works with everyone, belongs to the business and leaves a record. That is why it keeps growing – and why AI guards ours.
RAG lets AI answer from your company documents and cite its sources. We show how to build it so that your data never leaves the data centre.
An AI agent is not software out of a box but an employee who needs a proper induction. You fit the technology to the people, not the people to the technology.